Bug Reports

Report a Bug

Help us improve our automated trading platform. Report bugs, issues, or unexpected behavior with your Ethereum trading bot.

Before You Report

Check Status Page

Verify if it's a known system issue

Reproduce the Issue

Try to recreate the problem consistently

Gather Information

Collect error messages and screenshots

Submit Bug Report

Please provide as much detail as possible about the issue you're experiencing with our token sniping platform. This helps our team identify and fix problems quickly.

Reporting Tips

Be Specific

Include exact error messages, transaction hashes, and specific steps that led to the issue.

Include Screenshots

Visual evidence helps our team understand and reproduce the problem faster.

Environment Details

Browser version, operating system, wallet type, and network information are crucial.

Response Times
Critical Bugs< 2 hours
High Priority< 8 hours
Medium Priority< 24 hours
Low Priority< 72 hours

Response times are based on business hours (9 AM - 6 PM UTC, Mon-Fri)

Security Issues

Found a security vulnerability?

Please report security issues privately to our security team rather than using this form.

[email protected]

We take security seriously and will respond to verified reports within 24 hours.

Bug Bounty Program

Earn Rewards for Finding Bugs!

We offer rewards for verified bug reports that help improve our crypto bot platform.

• Critical: Up to 1 ETH

• High: Up to 0.5 ETH

• Medium: Up to 0.1 ETH

• Low: Up to 0.01 ETH